UNeGov.net/TunisWorkshop/05
 
 
title Building Knowledge Networks to Enable Electronic Governance in Developing Countries
 
speaker Prof. Noshir Contractor
 
affiliation Department of Speech Communication, Department of Psychology, and the Coordinated Science Laboratory at the University of Illinois at Urbana-Champaign
 
abstract Recent advances in digital technologies invite consideration of organizing as a process that is accomplished by global, flexible, adaptive, and ad hoc transnational networks that can be created, maintained, dissolved, and reconstituted with remarkable alacrity. However, despite their best efforts to design technologies to support the creation and sharing of knowledge via point-to-point channels or databases, these technologies often remain largely underutilized. The "If we build it, they will come" adage has little currency in the design, deployment, and adoption of knowledge management systems. Yet there are some success stories that suggest the need to look beyond the design of the technology to understand the factors that shape the use of technologies to create and sustain organizational and inter-organizational knowledge networks. In this presentation, Professor Contractor describes a multi-theoretical multilevel (MTML) model of why we create, maintain, dissolve, and reconstitute knowledge and social networks. This model is illsutrated using examples from his research on knowledge networks involving profit and non-profit organizations, government agencies, and NGOs addressing public interest issues such as environmental engineering, emergency response, and public health. Based on this research, Professor Contractor describes how knowledge networks can enable electronic governance in developing countries In particular he discusses how information technology can be used to make electronic governance more effective by helping us discover, diagnose, and design our knowledge networks.
 
slides download
 
bio Noshir Contractor is a Professor in the Departments of Speech Communication and Psychology at the University of Illinois at Urbana-Champaign. He is a Research Affiliate of the Beckman Institute for Advanced Science and Technology, Director of the Science of Networks in Communities (SONIC) Research Group at the National Center for Supercomputing Applications, and Co-Director of the Age of Networks Initiative at the Center for Advanced Study at the University of Illinois at Urbana-Champaign. His research program is investigating factors that lead to the formation, maintenance, and dissolution of dynamically linked knowledge networks among communities involved in emergency response, food safety, public health, and environmental engineering. His research, funded continuously for the past decade by major grants from the U.S. National Science Foundation, has been published in Academy of Management Review, Communication Research, Computational and Mathematical Organizational Theory, Decision Science, Human Communication Research, Journal of Broadcasting & Electronic Media, Journal of Cultural Economics, Organization Science, Small Group Research, and Social Psychology Quarterly. His papers have received top-paper awards from both the International Communication Association and the National Communication Association. His book titled "Theories of Communication Networks" (co-authored with Professor Peter Monge and published by Oxford University Press) received the 2003 Book of the Year award from the Organizational Communication Division of the National Communication Association. He is the lead developer of IKNOW (Inquiring Knowledge Networks On the Web), a web-based social networking software and Blanche, a software program to simulate the dynamics of social networks. For more information, see: http://sonic.ncsa.uiuc.edu