UNeGov.net/KathmanduWorkshop/11
 
 
title Best Practices in Electronic Governance - The e-Macao Project
 
speaker Ms. Elsa Estevez
 
affiliation United Nations University International Institute for Software Technology (UNU-IIST)
 
abstract e-Macao is a recently completed project to build a foundation for e-Government in Macao through readiness assessment, software research and development, and capacity-building for government workforce. The project focused its tasks in five main activity areas:
  1. survey - a detailed survey of the current state of e-Government practice was carried out, both locally (90% of government agencies) and globally;
  2. training - a comprehensive training programme was organized for government workforce in technical and management skills for e-Government, promoting collaborative, cross-agency development among government trainees;
  3. development - a prototype software infrastructure for e-Government was developed, with example Electronic Public Services for citizens (e-Welfare), businesses (e-Licensing) and government (e-Messaging) deployed on this infrastructure;
  4. research - relevant research was carried out, both foundational and applied research responding to the needs raised by different project activities; and
  5. dissemination - the findings were disseminated throughout the project, both inside the project, locally among the various e-Government stakeholders and internationally.

Besides concrete deliverables produced, including a series of 28 in-depth technical reports, the project has already made an impact in the following areas: establishment of a record of Government's e-readiness, raising human capacity particularly among the government IT workforce, establishment of an e-government learning environment, government-wide adoption of open technologies and standards, and cross-agency cooperation on e-government.

e-Macao was funded by Macao Foundation, executed by the Government of Macao SAR, UNU-IIST, University of Macao and INESC-Macau, and coordinated by UNU-IIST. More information can be found from the project website at www.emacao.gov.mo.

The talk presents and assess the e-Macao project.

 
slides download
 
bio Elsa Estevez is project staff of the Center for Electronic Governance at UNU-IIST. She is Assistant Professor at Universidad Nacional del Sur (UNS) in Bahia Blanca, Argentina. She holds a Magister in Computer Science from the same university and a Licenciado Degree in Computer Science from Universidad de Buenos Aires, Argentina. She teaches subjects related to Software Engineering. She is member of the e-Macao project at United Nations University - International Institute for Software Technology. Her research interest include: Electronic Government, software infrastructure for Electronic Government and Component-Based Development.